Information We Collect

To deliver our services effectively, we may collect:

• Contact details: Name, company, job title, email, phone, and billing details.
• Platform usage data: Login credentials, activity logs, IP addresses, device information, and cookies.
• Transactional data: Information related to subscriptions, service usage, billing history, contracts, and support interactions.
• Integration data: Information from connected ERP, CRM, or business systems.
• AI-generated insights: Data created for risk analysis, transparency, and performance tracking.

Note: AI-generated content may sometimes be inaccurate.

How We Use Your Information

We use your data responsibly to:

• Provide, maintain, and improve our SaaS services.
• Support core service functionality such as user onboarding, account management, permissions, and integration with organizational structures (e.g., teams, departments, or connected modules). This may include handling associated documents, manage account roles and permissions, and enable integration with your organizational structures (e.g., sub-entities, departments, or system modules like items, sites, warehouses, etc.)
• Enhance processes with AI-powered automation and insights.
• Communicate with you regarding accounts, orders, and support.
• Meet legal, regulatory, and contractual obligations.
• Analyze risks, strengthen compliance, and improve overall service performance and reliability.
• Send service updates and, if you consent, marketing communications.

Consent and Role-Based Access

You are in charge of your data. We use access controls so only authorized people can see specific information. When needed, we will ask for your permission before proceeding with your data, and you can change your mind at any time through your account or by contacting us.

Sharing and Disclosure

We do not sell your data. We may share it only when necessary:

• We do not sell your data. We may share it only when necessary.
• With authorized service providers under confidentiality agreements.
• With regulatory or legal authorities if required by law.
• With trusted business partners when you consent to integrated services.
• With third-party platforms (such as cloud hosting or integration partners) solely to deliver requested services.

Please note that KAISPE is not responsible for the independent privacy practices of such provider.

Data Retention

We retain personal and business data only as long as needed to fulfill the purposes outlined in this statement, comply with laws, or support legitimate business needs. This includes records of procurement transactions, contracts, and communications for periods defined by regulation or industry standards.

Security Measures

Your data security is central to our services. To protect your information, we use security measures like encryption, secure cloud hosting, and access controls.

Cookies and Tracking

We use cookies and similar technologies to personalize your experience and improve platform performance. You can manage or disable cookies anytime through your browser or portal settings.

Your Privacy Rights

Depending on your region, you may have rights to:

• Access, correct, or delete your data.
• Restrict or object to processing.
• Request data portability.
• Manage or withdraw consent.

We are committed to ensuring that personal data is handled responsibly and in compliance with the EU General Data Protection Regulation (GDPR).

International Data Transfers

As a global solution provider, your data may be transferred across borders. We apply appropriate legal safeguards to ensure your information remains protected regardless of location.

Updates to This Privacy Statement

We may update this statement to reflect changes in our practices, technology, or legal requirements. Significant updates will be clearly communicated through our platform or other suitable channels.

Contact Us

If you have questions, concerns, or requests about this Privacy Statement, please reach out:

Email: privacy@kaispe.com